This was my first experience with Integrity Home Solutions .... Integrity Home Solutions was referred by a friend who is satisfied with their service. Called one day the next day service was scheduled. The technician, Michael Nicolau, was very FRIENDLY, NEATLY DRESSED, DEMONSTRATING OUTSTANDING CUSTOMER SERVICE. Being a female he made me feel comfortable by explaining and showing me every thing he was doing. Demonstrating more of his customer service he gave me his cell phone number to call if I had problems. That was a major impact that helped me to feel satisfied with Integrity Home Solutions and Michael. I've shared his contact information to my neighbors with high recommendations. Thanks to my friend for the referral, Thanks to Integrity for hiring technicians that care about their customers, and Thank you Michael Nicolau for having excellent technical knowledge and customer service.