Now that fall is just around the corner, it is the perfect time to schedule a seasonal HVAC appointment. But how do you prepare for an HVAC service appointment? Is there anything that you should do or have ready in advance?
Don’t worry! Our HVAC experts at Integrity Home Solutions outline how to prepare for your seasonal service appointment and give you some questions that you may want to ask while our technicians are there.
Ready? Let’s go!
Preparing for an HVAC Service Appointment
Here are a few things that you can do to ensure that your HVAC service appointment goes smoothly for you and our team!
- When you book your appointment, describe your needs and concerns using as much detail as possible. Is your HVAC unit making any strange noises? Are there hot spots in your home? The more our technicians know about any issues, the better we can assist you. If you have records of the last maintenance visit, let us know about those too!
- Clear the work area of any obstructions or clutter. Repairing and performing maintenance on HVAC systems requires a safe work environment.
- Secure your pets and children. This is for their safety as well as our technician’s. We recommend putting your pets in a closed room for the duration of the service appointment. If you won’t be home, have someone watch them for the day when maintenance or repairs are being done.
Questions to Ask Your Technician
There is no such thing as a silly question regarding an HVAC system. These units are a large investment and can be expensive to repair, so if you have any questions, please don’t hesitate to ask.
Here are a few questions we encourage our customers to ask before, during, and after the appointment:
#1. What Experience and Qualifications Do You Have Servicing HVAC Systems Like Mine?
Although you can learn about our qualifications on our website, it’s always a good idea to double-check. A trustworthy HVAC company should be able to provide you with:
- Proof of insurance
- Photos of previous work
- Customer testimonials
We’re no exception! Our technicians at Integrity Home Solutions will be glad to share testimonials and discuss jobs similar to yours! Give us a call today.
#2. How Do You Handle Quotes and Payments?
Find out upfront about all fees that apply to your service visit, especially if repairs need to be made. Our technicians cannot offer an estimate until after an assessment is made. An in-home examination is needed to determine the cost and scope of the job.
Further, to avoid delays, confirm the accepted payment methods with the HVAC servicer before the appointment.
Our technicians always offer upfront pricing, options, and no hidden fees! We even offer financing options for larger repairs and installations. Call Integrity Home Solutions today for more information; 813-473-6007!
#3. Can You Talk Me Through What You are Doing So I Can Understand how to Maintain my HVAC System?
Any experienced HVAC technician should be willing to educate you on how to maintain your HVAC system.
Every homeowner should at least have a basic
knowledge of how their heating, ventilation,
and cooling system works.
Not only does this knowledge ensure your comfort, but it can also prevent major breakdowns in the future.
Our HVAC technicians take pride in educating our customers. So if you have questions about maintaining your system, ask your tech!
#4. What Products Do You Recommend for My Needs and Budget?
If it is found that you need extensive repairs or a full replacement, we recommend discussing this with our technicians beforehand. Address any budget concerns that you may have to avoid any unpleasant surprises when you get the bill.
Our team will never recommend any repairs that aren’t necessary, and we will only recommend a replacement after inspecting your unit.
#5 How Can I Save on Energy Costs?
This is a common question that our technicians often get, and we are happy to answer it! Your technician can evaluate your current system and recommend ways to optimize its efficiency.
This might include upgrading to a higher SEER-rated system, installing a smart thermostat, or trying a zoned system.
#6. Do You Offer 24-Hour Emergency Services?
If your HVAC breaks down in the middle of the night will your local HVAC company be there to make repairs? We will! Integrity Home Solutions offers 24-hour emergency service 7 days a week.
Sign Up for a Maintenance Plan
If you keep forgetting to schedule maintenance for your HVAC system, consider signing up for our Preferred Partner Plan! Not only does our plan include seasonal HVAC maintenance, but it also includes a water heater flush and electrical maintenance. Plus, depending on which plan you choose, you will have a guaranteed appointment within 24 or 48 hours.
Tampa Bay Seasonal HVAC Maintenance
Have you scheduled seasonal maintenance yet? If not, call our team at Integrity Home Solutions ASAP! Now that summer is almost over, it is the perfect time to get your HVAC system inspected and repaired before it (slightly) cools down for the winter here in Tampa Bay.
Call us to schedule an appointment or learn more about our Preferred Partner Plan today; 813-473-6007!